HM
Hlogi M
1 reviews | Active since Mar 2020
23 Aug 2020, 09:21
Unprofessional bank
The worst bank to work with. I settled my account and happily thought they would give me my settlement letter yet they keep deducting different amounts and refuse to reply to my numerous emails. They are unprofession and have clearly prioritized *********** the client.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
24 Aug 2020, 09:17Dear Hlogi M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Aug 2020, 09:17
Official
Dear Hlogi M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
HM
Hlogi M's updateReviewer Update
26 Aug 2020, 18:36I would like to thank Ms Elize Fourie for quickly resolving my complaint. She made sure I got my refund and closed the account. Her response was speedy and professional. I highly appreciated her assistance.
HM
Hlogi M's update26 Aug 2020, 18:36
Reviewer Update
I would like to thank Ms Elize Fourie for quickly resolving my complaint. She made sure I got my refund and closed the account. Her response was speedy and professional. I highly appreciated her assistance.