mM
mpho M

1 reviews | Active since Apr 2015

03 Mar 2021, 12:04

UNPROFESSIONAL AND DISGRACE

LATE LAST YEAR THEY HAVE SEND THEIR DEBT COLLECTOR TO ME SAYING IM BEHIND WITH 6 MONTHS CAR INSTALMENT AND THEN I ASKED FOR WHICH MONTH AND A YEAR THE ARREARS YOU ARE TALKING ABOUT IT WAS AROUND AUGUST 2020 AND THE RESPOND I GOT WAS THE HE DOESNT BUT THE LAST INSTALMENT THEY GOT IT WAS JULY 2020 WHICH DIDNT MAKE SENSE WHERE THE 6 MONTH AREARSTHEY SPOKE ABOUT CAME FROM AND EVEN THE WESBANK ACCOUNTANT DIDNT HAVE ANSWERS WHEN I ASKED ABOUT THOSE AREARS.

I BOUGHT THIS CAR DECEMBER 2018 SINCE THEN I NEVER SKIPPED OR MISSED PAYMENT , HOW CAN I MISS OR BEHIND WITH 6 MONTH HOW DID IT GET THERE? IM STILL ASKING EVEN TODAY

NEXT THING I WAS FOLLOWED BY THE CAR WITH CAMERAS APPARENTLY THEY WORK WITH THE REPO AND I ASKED THEM THE SAME THING THEY COULDNT ANSWER!

TODAY THEY SAY I DONT WANNA PAY ARREARS WHICH IS TRUE CANT PAY FOR AMOUNT THAT EVEN THEM THEY DONT KNOW HOW IT GOT THERE. I THINK THEY WANNA RECOVER FROM THE COVID EFFECT

0
Replies (1)
WesBank
WesBank's reply03 Mar 2021, 13:58
Official
Dear Mpho,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution