jG
jade G
1 reviews | Active since Nov 2013
21 Jan 2024, 17:23
Unprofessional and Bad Service
WesBank closed my complaint after only partially resolving it. I still did not receive my confirmation that the vehicle finance account is now closed following moving to another bank.
I need proof that the account is closed
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
22 Jan 2024, 08:12Dear Jade Govender,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Jan 2024, 08:12
Official
Dear Jade Govender,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution