IW
Ilene W
1 reviews | Active since May 2016
14 Dec 2021, 19:10
UNPROFESSIOINAL
WESBANK, your lawyers that you are using, Brooks & Luyt, is harassing us now.
We received paid up letters for two accounts from WesBank. Brooks & Luyt keeps on phoning us and when we answer the call there is no response from the other side. This is very unprofessional.
I request that WESBANK send the paid up letters from their side and apologies to us in writing for this harassment.
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Replies (2)
WesBank's replyOfficial
15 Dec 2021, 09:22Dear Ilene V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
Best regards,
WesBank's reply15 Dec 2021, 09:22
Official
Dear Ilene V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
Best regards,
WesBank's replyOfficial
15 Dec 2021, 09:23Dear Ilene V,
Your reference number is CRSCDE10. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,Neo Sithole***
Your reference number is CRSCDE10. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,Neo Sithole***
Best regards,
WesBank's reply15 Dec 2021, 09:23
Official
Dear Ilene V,
Your reference number is CRSCDE10. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,Neo Sithole***
Your reference number is CRSCDE10. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,Neo Sithole***
Best regards,