MM
Marco M
1 reviews | Active since Mar 2012
15 Feb 2021, 10:10
********ly providing insurance cover when there is existing cover on my vehicle.
********ly providing insurance cover when there is existing cover on my vehicle.
You claim that your consultants can not get hold of me but my contact number is on 24 hours a day. I do not believe there was any attempt to contact for this information or explain why this has to be resubmitted.
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Replies (2)0
Replies (2)
WesBank's replyOfficial
15 Feb 2021, 11:12Dear Marco,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Feb 2021, 11:12
Official
Dear Marco,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
MM
Marco M's updateReviewer Update
17 Feb 2021, 06:55Elize, I received documents for an Outstanding debt policy. I did not authorize this nor did I accept this. What does this have to do with the insurance policy Wesbank has requested.
Wesbank has provided nothing but frustration over the last year for me.
Wesbank has provided nothing but frustration over the last year for me.
MM
Marco M's update17 Feb 2021, 06:55
Reviewer Update
Elize, I received documents for an Outstanding debt policy. I did not authorize this nor did I accept this. What does this have to do with the insurance policy Wesbank has requested.
Wesbank has provided nothing but frustration over the last year for me.
Wesbank has provided nothing but frustration over the last year for me.