MM
Michael M
1 reviews | Active since Jul 2019
29 Jun 2023, 01:12
Unhappy with Wesbank
I bought a vehicle through Wesbank however the vehicle had issues from day 1 and eventually broke down in 2 months. I informed Wesbank that I wanted to cancel the deal instead they referred me to the Ombudsman. It's now 6 months still no assistance and vehicle is at the dealership and I'm still paying for it. I'm told that I need to wait for the ombudsman and the dealer for outcome.
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Replies (1)0
Replies (1)WesBank's replyOfficial
29 Jun 2023, 08:18Dear Michael Mthethwa,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Jun 2023, 08:18
Official
Dear Michael Mthethwa,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
