WM
Wellington M
1 reviews | Active since Aug 2015
03 Dec 2024, 09:55
Unhappy customer
Wesbank has debited my account twice. When I was only asked to be debited once, my debit order was supposed to be moved to the 26th and the one on month end should have fallen away. When I try to call the call center it takes forever to get through to any consultant. I have sent emails and tried calling without any clear outcome as to when will this be resolved
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WesBank's replyOfficial
03 Dec 2024, 10:05Good day Wellington
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Dec 2024, 10:05
Official
Good day Wellington
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution