SM
Snowy M

1 reviews | Active since Jun 2019

03 May 2023, 08:48

unhappy and dissapointed

Wesbank requested that I inform them where to get my settlement letter and I did to date no response. I have settled my car paid every cent. I just need my letter period as nothing is owed to them. They were quick and know the debit date but delivering after you settled, they don't, please I need my documents.

0
Replies (1)
WesBank
WesBank's reply03 May 2023, 09:06
Official
Dear Snowy Mosia
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution