AG
Aletia G
1 reviews | Active since Sept 2013
13 Nov 2015, 11:36
unhappy
I was behind with my account. On 12th Nov wesbank came to pick up my car and said I must pay them R9300. The following day we paid them the amount and now we phoned *** and now they do not want to give us our car back because we do not have comprehensive insurance on the car and we must wait 48 hours to get our car back. This is ********. The guy Siyabonga Masiza told us if we pay then we can get our car immediately. We paid now they have our car, it is theft. If I do not get my car today I will open a theft case against wesbank. And I did email the proof of payment to [Email Removed]
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Replies (1)WesBank's replyOfficial
16 Nov 2015, 14:36Hello aletiag,
Thank you for raising your concerns and allowing us the opportunity to explain.
We have been in contact with you to clarify the release procedure. The necessary documentation have since been received and the vehicle was released back to you.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
Thank you for raising your concerns and allowing us the opportunity to explain.
We have been in contact with you to clarify the release procedure. The necessary documentation have since been received and the vehicle was released back to you.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
WesBank's reply16 Nov 2015, 14:36
Official
Hello aletiag,
Thank you for raising your concerns and allowing us the opportunity to explain.
We have been in contact with you to clarify the release procedure. The necessary documentation have since been received and the vehicle was released back to you.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
Thank you for raising your concerns and allowing us the opportunity to explain.
We have been in contact with you to clarify the release procedure. The necessary documentation have since been received and the vehicle was released back to you.
We trust this matter was handled to your satisfaction.
Kind regards,
WesBank
