PGVP
Pamela Gey Van Pittius

1 reviews | Active since Sept 2019

31 May 2022, 15:24

unhappy

My car) has been paid in full for 6 years and my bike was fully paid last year and I have been struggling to get through to them so as to fetch the original; papers. When I did get through two weeks ago they were going to expedite my query to the correct department but yet I am still waiting.

0
Replies (2)
WesBank
WesBank's reply31 May 2022, 15:48
Official
Dear Pamela G  

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution 
PGVP
Pamela Gey Van Pittius's update31 May 2022, 16:55
Reviewer Update
Thank you very much for the speedy and courteous reply from Elliot, much appreciated