DC
Deirdre C
1 reviews | Active since May 2020
09 May 2023, 17:12
Unfriendly, Unhelpful Service experience
On the 27th March 2023 I have settled my Wesbank account in full. Pumla Makumane promised that the vehicle documentation will be couriered to me in April. Up till now I haven't received anything. Can a competent manager contact me with regards to my inquiry and inform me when I will receive my vehicles documents?
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
10 May 2023, 07:37Dear Deirdre Cloete,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 May 2023, 07:37
Official
Dear Deirdre Cloete,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution