BC
Bulelwa C
1 reviews | Active since Feb 2017
27 Oct 2022, 14:47
Unfair Treatment, Bad Customer Experience from Wesbank
I wrote a review on the 19 October 2022 about unfair treatment I am getting from Wesbank.
They responded that they will investigate and give feedback within 5 business day. Until today 27 of Oct, no feedback has been given to me. And the car that is paid off but stripped parts while at Wesbank it is still with them and noone is bothering to assist with this case. It shows that Wesbank dont care about they clients and very poor in giving customer service.
I am very disappointed with Wesbank. I cannot believe that a big organisation like them give this type of service.
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WesBank's replyOfficial
27 Oct 2022, 14:56Dear Bulelwa C
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution
WesBank's reply27 Oct 2022, 14:56
Official
Dear Bulelwa C
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Service Resolution