Unfair treatment and extremely bad customer service!!

What a disgusting Company to Deal with, the Service I received from Ngwako Rama... (forgot his surname) from Wesbank Legal Dep is extremely bad and shocking, I am still shaking and regret answering the call. All my questions were not answered accordingly, he was not giving me a chance to speak. he treated me like a prisoner who stole their vehicle, I asked to speak to a manager he didn't bother to put me through to her, he said if she is not answering her phone " it means she is in a meeting" what the hell of response is that? He did not treat me fairly, he is so disrespectful to deal with customers and I feel like he took my dignity as a customer. Wesbank wants to take unfair legal actions against me this is ********* conduct!!!!!..... I am still waiting for the Manager's call even now!!!