JJ
Jay J
1 reviews | Active since Jun 2020
28 May 2023, 23:06
Unfair treatment
Wesbank is requesting a 50% deposit from 200k car, this car is so very lower than my budget as a private bank client with good credit score, they even lie about lower interest rates for private bank client, I got the highest rates possible even though my credit score is good. I'm now thinking of moving my account to another bank. I regret the day I joined FNB as a bank, even upgrading to private banking. Private banking at FNB is just a way of charging more fees, the service is nothing special.
Helpful (0)
Replies (2)0
Replies (2)WesBank's replyOfficial
29 May 2023, 07:31Dear Jay Jay,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 May 2023, 07:31
Official
Dear Jay Jay,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JJ
Jay J's updateReviewer Update
01 Jun 2023, 15:32Hi Wiesaal Sallie,
I still haven't got any feedback on this matter?
I still haven't got any feedback on this matter?
JJ
Jay J's update01 Jun 2023, 15:32
Reviewer Update
Hi Wiesaal Sallie,
I still haven't got any feedback on this matter?
I still haven't got any feedback on this matter?
