JJ
Jay J

1 reviews | Active since Jun 2020

28 May 2023, 23:06

Unfair treatment

Wesbank is requesting a 50% deposit from 200k car, this car is so very lower than my budget as a private bank client with good credit score, they even lie about lower interest rates for private bank client, I got the highest rates possible even though my credit score is good. I'm now thinking of moving my account to another bank. I regret the day I joined FNB as a bank, even upgrading to private banking. Private banking at FNB is just a way of charging more fees, the service is nothing special.

0
Replies (2)
WesBank
WesBank's reply29 May 2023, 07:31
Official
Dear Jay Jay,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
JJ
Jay J's update01 Jun 2023, 15:32
Reviewer Update
Hi Wiesaal Sallie,

I still haven't got any feedback on this matter?