IB
Ilse B

1 reviews | Active since Dec 2018

14 Dec 2018, 17:47

UNFAIR NON EXPLAINABLE

I was sequestrated in 2001. Wesbank was informed by Xirmele Trustees. I rehabilitated in 2012. The trustees who did my rehabilitation also sent me a letter which was forwarded to WesBank. I wanted to buy me a new car on the 8th of December 2018. Unfortunately my finance was declined due to First National Bank together with WesBank stating that I have “Written off debt” due to car finance in 2001. What happened to the Insolvency Act, Act 24 of 1936, a person is automatically rehabilitated after a period of 10 years has expired from date of provisional sequestration? Judgments that were previously listed on the records of any credit bureaux must be removed as such judgment has lapsed. The judgment is not valid any longer. The “rehabilitation” listing will remain on ITC for 5 years where after it will be removed. Well, 2012 to 2018 is 6 years already. Why am I still penalized by Wesbank and First National Bank who still circulate it among the different Motor Finance Companies's Internal profiles?

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Replies (1)
WesBank
WesBank's reply18 Dec 2018, 11:41
Official
Dear Ilse Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS861DD.
Regards,
Clara 
WesBank Service Resolution