NK
NOMSA K

1 reviews | Active since Apr 2019

21 Nov 2023, 11:54

UNFAIR AND DISCRIMINATORY WESBANK!

I had a vehicle loan with Wesbank, I could not meet my repayments because Iost my job. Wesbank eventually repossessed my vehicle, it was sold and now I am sitting with a shortfall of R37000+. I acquired services of a forensic auditor to audit my account, to the biggest suprise Wesbank overcharged me a higher interest rate because I was in default. After that added exorbitant legal fees and left me in debt. I am in possession of the audit report. I demand that my name is cleared! unfair discriminatory practices by WESBANK!

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Replies (1)
WesBank
WesBank's reply21 Nov 2023, 12:07
Official
Dear Nomsa K, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution