NK
NOMSA K
1 reviews | Active since Apr 2019
21 Nov 2023, 11:54
UNFAIR AND DISCRIMINATORY WESBANK!
I had a vehicle loan with Wesbank, I could not meet my repayments because Iost my job. Wesbank eventually repossessed my vehicle, it was sold and now I am sitting with a shortfall of R37000+. I acquired services of a forensic auditor to audit my account, to the biggest suprise Wesbank overcharged me a higher interest rate because I was in default. After that added exorbitant legal fees and left me in debt. I am in possession of the audit report. I demand that my name is cleared! unfair discriminatory practices by WESBANK!
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Replies (1)WesBank's replyOfficial
21 Nov 2023, 12:07Dear Nomsa K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply21 Nov 2023, 12:07
Official
Dear Nomsa K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
