AK
ANNAH K

1 reviews | Active since Mar 2015

22 Apr 2015, 09:45

UNEXPLAINED ADVERSE CREDIT SCORING

I HAD APP**** FOR PRIVATE MOTOR VEHICLE FINANCE WHICH WAS DECLINED (REF PRV***). It was declined due to a \bad debt written off"status on my Direct Axis Debt which was actually settled in full but was stated incorrectly on WESBANK system. I requested a settlement confirmation letter from Direct Axis which I received and promptly sent through to Wesbank to have this application reassessed. I received a call from Elizabeth May who informed me that although I had settled my Direct Axis account in full"

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Replies (1)
WesBank
WesBank's reply23 Apr 2015, 15:09
Official
Hello mapulakh,

Thank you for sharing your dissatisfaction with us. Whilst we understand your predicament we can only grant finance provided that the applicant meets the minimum criteria, within the ambit of the prescribed legislation.

We have been in contact with you to discuss the matter further and trust that you understand the reasons why finance won't be granted to you at this stage.

Yours faithfully,
WesBank