Unexpected extra charges on my account

Ver disappointed and feel that I'm being ****med at this stage, it has been a roler coaster of problems . The rejected my last payment in January . After rejection I made calls explaining that the amount was for arrears. But still and went on and send veh8cle documents. A moth later they called me requesting that I pay back the money wich we made arrangements and paid in fill in July month end and received an email stating that I have settled my account. Today I got a call from Thabang Seipati saying I still owe Wesbank R200 . And I don't know what is it for .