cV
candice V

1 reviews | Active since Aug 2012

08 Feb 2021, 11:35

********* Business Practice and Poor Customer Escalations

Today marks the 17th business day and still no JOY WITH WESBANK!!! No proof of a Judgement received. Nothing with the Credit Bureaus or credit profile. BUT WESBANK SAYS THERE WAS A JUDGEMENT IN 2014 AND HAS FAILED TO PROVIDE THE PROOF. FAILED TO PROVIDE ANY PROOF OF WHY THEY HAVE NOT PRESCRIBED AN ALMOST 7 YEAR OLD DEBT. SHOW ME WHERE I RECIEVED AND SIGNED FOR A JUDGMENT!!!!!!!!!!!! Giving both Nimble and MBD the account. Someone called me to say the requested the proof, where is it?????????????????????????????????????????????????????????

0
Replies (1)
WesBank
WesBank's reply08 Feb 2021, 14:15
Official
Dear Candice
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution