cV
candice V
1 reviews | Active since Aug 2012
08 Feb 2021, 11:35
********* Business Practice and Poor Customer Escalations
Today marks the 17th business day and still no JOY WITH WESBANK!!! No proof of a Judgement received. Nothing with the Credit Bureaus or credit profile. BUT WESBANK SAYS THERE WAS A JUDGEMENT IN 2014 AND HAS FAILED TO PROVIDE THE PROOF. FAILED TO PROVIDE ANY PROOF OF WHY THEY HAVE NOT PRESCRIBED AN ALMOST 7 YEAR OLD DEBT. SHOW ME WHERE I RECIEVED AND SIGNED FOR A JUDGMENT!!!!!!!!!!!! Giving both Nimble and MBD the account. Someone called me to say the requested the proof, where is it?????????????????????????????????????????????????????????
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Replies (1)WesBank's replyOfficial
08 Feb 2021, 14:15Dear Candice
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Feb 2021, 14:15
Official
Dear Candice
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
