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Good day,

I received my Wesbank vehicle statement this month and noticed a deduction called "Escalation" I queried it by emailing the client services department and after a back and forth of emails where I received vague answers from them I received a detailed statement. I WAS SHOCKED !! Your company is a complete ******* I am charged interest in the form of 3 different installments a month. Everytime there is a interest rate increase I am charged 3 Escalation amounts and my installment is increased. I am being charged a monthly installment for bodyline and warranty monthly that was cancelled in June 2021. You paid a lumpsum amount out for the bodyline and warranty so why would you charge it monthly as well? From what I can see I will never pay off this vehicle debt and you are putting me further and further into debt