Uncaring, unconcerned, *********** staff and management

Sadly, despite numerous calls to Pinetown Wesbank at Hyundai we are getting no co-operation. The receptionist said she told the manager. The manager refused to call us back. I contacted the salesman. He said the manager didn't get the message. He promised he would get the manager to call me back. The manager refused to call me back. I deem this arrogance and lack of professionalism. He is unwilling to assist even though the company made a mistake. Not one mistake, but several which I overlooked. I have proof of my claims. As for the dealer Principal, he also couldn't care less about his customers. I feel it's a matter of race.