AM
Ashley M

1 reviews | Active since Aug 2020

08 Sept 2020, 16:15

Uncaring or *********** Not Sure

Have lost my income due to Covid. My loss of income insurance has paid the premiums into my Wesbank personal loan account yet wesbank still debits my account and now I am battling for the refund. I am living on charity . These big financial institutions are a disgrace

0
Replies (1)
WesBank
WesBank's reply09 Sept 2020, 09:08
Official
Dear Ashley
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution