MS
Mapitsi S

1 reviews | Active since Jun 2020

29 Jun 2020, 15:04

Unauthorized loan

There was an akward activity in my fnb account qnd a logged a ***** claim with them and they told me there is a loan linked to my account from westbank and i never authorized any loan.now ive been trying to contact wesbank for forever everyone keeps on transferring me to someone.

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Replies (1)
WesBank
WesBank's reply29 Jun 2020, 15:37
Official
Dear Mapitsi S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution