AB
Ansie B
1 reviews | Active since Mar 2015
04 Nov 2015, 09:08
Unauthorised Monthly deductions on my account
There are unauthorised deductions from my account by Wesbank on a monthly basis. the amount varies from R72 to R39 and nobody seems to know where this is coming from OR which department this derives from.<br> <br> I had a Petrol card with Wesbank until about 2 years ago which was paid off - but they started deducting this monthly fee and cannot seem to trace this for cancellation and refund to me.<br> <br> I have emailed all my information to the email addresses below again today:<br> <br> 'Wesbank, Fleet-Queries'
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
06 Nov 2015, 15:37Hello abotma,
Thank you for your concerns highlighted. We have referred your complaint to FNB and they will communicate with you concerning the matter. Whilst this is a WesBank Credit Card / Petrol Card, it is FNB who administers the accounts on our behalf.
They will discuss with you in detail.
Kind regards
WesBank
Thank you for your concerns highlighted. We have referred your complaint to FNB and they will communicate with you concerning the matter. Whilst this is a WesBank Credit Card / Petrol Card, it is FNB who administers the accounts on our behalf.
They will discuss with you in detail.
Kind regards
WesBank
WesBank's reply06 Nov 2015, 15:37
Official
Hello abotma,
Thank you for your concerns highlighted. We have referred your complaint to FNB and they will communicate with you concerning the matter. Whilst this is a WesBank Credit Card / Petrol Card, it is FNB who administers the accounts on our behalf.
They will discuss with you in detail.
Kind regards
WesBank
Thank you for your concerns highlighted. We have referred your complaint to FNB and they will communicate with you concerning the matter. Whilst this is a WesBank Credit Card / Petrol Card, it is FNB who administers the accounts on our behalf.
They will discuss with you in detail.
Kind regards
WesBank
