ZH
Zwelethu H

1 reviews | Active since Nov 2018

26 Sept 2019, 13:08

Unauthorised debit amount

These guys decide to take more money on my account than what was agreed upon without my authorisation. Disgusting to here that they somehow thought that I didnt have insurance for my vehicle. i have a number of vehicles and through different banks and this one is the only bank that consistantly annoys loyal clients with proof of insurance. i will submit that i have proof and I want my money back, and because of the fact that they breached my contract i am going to take this matter further and i hope other banks are reading because i need someone to settle all my wesbank accounts im done doing business with such a disrespectful bank

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Replies (1)
WesBank
WesBank's reply26 Sept 2019, 14:32
Official
Dear Zwelethu H,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution