ZH
Zwelethu H
1 reviews | Active since Nov 2018
26 Sept 2019, 13:08
Unauthorised debit amount
These guys decide to take more money on my account than what was agreed upon without my authorisation. Disgusting to here that they somehow thought that I didnt have insurance for my vehicle. i have a number of vehicles and through different banks and this one is the only bank that consistantly annoys loyal clients with proof of insurance. i will submit that i have proof and I want my money back, and because of the fact that they breached my contract i am going to take this matter further and i hope other banks are reading because i need someone to settle all my wesbank accounts im done doing business with such a disrespectful bank
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Replies (1)WesBank's replyOfficial
26 Sept 2019, 14:32Dear Zwelethu H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Sept 2019, 14:32
Official
Dear Zwelethu H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
