SY
Shameen Y
1 reviews | Active since Mar 2021
09 Mar 2021, 17:00
Unacceptable Service
Inability to address or resolve queries. You go back and forth without the issue being addressed at all. They respond days later without actually addressing the issue. Their service is unbelievably appalling.
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Replies (1)
WesBank's replyOfficial
10 Mar 2021, 09:31Dear Shameen Yacoob,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Mar 2021, 09:31
Official
Dear Shameen Yacoob,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution