Unable to give service

On all statements, e-mails, etc. the "***" e-mail address is stated as the e-mail contact point. Sent e-mail today with query, and message I received back reads as follows: "*** The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly. The following organization rejected your message: FRG-R1MX01.services.firstrand.net."

I am not in a position to call the call center, so how am I suppose to contact you?

If you wish to offer a service to clients, at least give us the opportunity to contact you!