EB
Edward B
1 reviews | Active since May 2019
31 Oct 2019, 13:04
Unable to get Balance Statement and settlement letter from DirectAxis
Again I am unable to get my statement from DirectAxis. Please assist me to get my balance statement and settlement letter.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
31 Oct 2019, 15:01Dear Edward,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply31 Oct 2019, 15:01
Official
Dear Edward,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
EB
Edward B's updateReviewer Update
01 Nov 2019, 12:45I received your call, but have not had any response from DirectAxis yet
EB
Edward B's update01 Nov 2019, 12:45
Reviewer Update
I received your call, but have not had any response from DirectAxis yet