UN-AUTHORISED DEBITS

First Auto debited my company account on the 13/2/2016 with amount of R12676.42 & again on the 1/3/2016 for an amount of R1460.48. On the first debit they claim that the vehicle was not on the forecourt even though we have camera footage to show that a Standard bank card was used for the transaction & NOT a First Auto card - obviously the First Auto card has been \cloned\" so there was no way my staff could confirm the vehicle.<br> The card was not flagged as \"hot card\" & the transactions went thru normally even supplying me with an authorisation number! I SHOULD BE PAID FOR THE SUPPLY OF FUEL!!<br> But no - I get debited and my bank - FNB- are not allowed to return debits from their sister companies!!!<br> If this debit was from another \"bank\" FNB would follow their clients (me!) instruction to reverse the debit!!<br> The un-authorised debit on the 1/3/2016 for R1460-48 I know nothing about as no one from First Auto has discussed this with me!!<br> This is blatant *****ing from my bank account - who gives anyone the right to just take money from my account??<br> No one from First Auto even took the time to come to look at the camera footage!! There customer carries no responsibility?? "