LB
Leslie B
1 reviews | Active since Jan 2018
26 Nov 2025, 14:31
*****ulent charges : wesbank life
I have tried contacting Wesbank to enquire and cancel a charge for Retrenchment Benefit**on my statement. This is not something that i selected so i am not sure how it has been activated. also when i get through to an agent they do the security verification ask a few questions and then i lose them and get put back into the queue.
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WesBank's replyOfficial
26 Nov 2025, 14:40Dear Leslie Bugan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Nov 2025, 14:40
Official
Dear Leslie Bugan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution