****ty Service

Item: WesBank
Rating: 1
Author: Jasper Janse van Rensburg

If I could give a 0 star rating I would. Your call center is useless, they pretend that their mics aren't working till you mention you're gonna complain on this site, then they magically work. I've sent 5 emails enquiring about changing my account details and no response after I've filled in the required documents.

Helpful (0)

Replies (2)

JJvR

Jasper Janse van Rensburg's updateReviewer Update

04 Jun 2021, 16:25

Oh and I called you ****ers again and they transfered me to Direct Axis.
****ing ********

JJvR

Jasper Janse van Rensburg's update04 Jun 2021, 16:25

Reviewer Update

Oh and I called you ****ers again and they transfered me to Direct Axis.
****ing ********

WesBank's replyOfficial

07 Jun 2021, 08:31

Dear Jasper J,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

WesBank's reply07 Jun 2021, 08:31

Official