Trying to contact Wesbank

Trying to get anybody to answer mails to Wesbank is impossible. Nobody answers for weeks. Nobody tells you when the car is paid, or informs you of the next steps. I paid for the courier of my paperwork, only to be asked again a month later for the very same proof of payment. The ONLY way to get ANY action is via Facebook Messenger. Well done to that team. To the Email team: you need to jack up your act.