CR
Cwade R

1 reviews | Active since Mar 2023

29 Mar 2023, 11:07

trying and change bank details is a joke

I have been trying to change banking details for 3 weeks now but I keep getting the same email. then I get an individual that is working on my account but you cant get in contact with them. Wesbank you are a joke I did the same process with Bmw and it took a whole 24 hour only! I think rather place your business with another bank

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Replies (1)
WesBank
WesBank's reply29 Mar 2023, 11:57
Official
Dear Cwade Rees,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
  
We will be in touch with you to resolve this matter.
  
Regards,
WesBank Service Resolution