NT
Nico T

1 reviews | Active since Aug 2016

26 Sept 2019, 10:34

Trust them not

Adding insurance to our account without our connect, while we have our own cover stinks.

I do not recommend ever using WesBank to finance your vehicle, I will go to great lengths to avoid using them ever again, form the onset we had extra charges and hidden services just venting here but please feel free to help me right cause you lost me with an unwanted additional cost on my account. As far as I know this looks like you are not looking out for me, You must be getting a nice kickback from Holard to stab your client in the back?

Do better!

0
Replies (4)
WesBank
WesBank's reply26 Sept 2019, 12:31
Official
Dear Nico van Tonder, 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply26 Sept 2019, 12:39
Official
Dear Nico van Tonder, 
Your reference number is CRSAB05F. Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Zabonize Hogins 
***

Best regards,

NT
Nico T's update26 Sept 2019, 12:59
Reviewer Update
Thanks emailed you the information requested
NT
Nico T's update30 Sept 2019, 11:17
Reviewer Update
Zabonize from Wesbank Service Resolution helped us sort this out, thanks
Just a pity we had to use this channel to get their attention.