1 reviews | Active since Jul 2018
Treated like a fugitive by Wesbank
Lost my job last March 2024 and called Wesbank to payment arrangements which they rudely declined. Since then iv been calling to move my debit order date they haven’t done that but the keep on calling every two minutes wanting me to pay for one month that is outstanding even thought iv asked for the debit date to be changed.
I regret getting into business with this company , talking to their agents is even worse , they treat you like a ********. My first account with Wesbank did not even last for 3 years , I settled my first car in 2 years because I’m a good paying customer but Wesbank refused to accommodate my payment arrangement request when I wasn’t working ????? I’m planning on moving my account elsewhere
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
