1 reviews | Active since Mar 2012
Toyota finance wesbank has no intention to help clients in arrears just repossession is the goal
I was in arears on my wesbank acc and went under debtreview and and wesbank keep pushing me to give back my hilux2.8 which i eventually did and after about 2 weeks being repossed toyota financial service contact me asking if i want my bakkie back?? I told him yes and he told me to send bank statements which i did and surely they can see i am in a position again to pay my bakkie! So my complain why have i not heard anything back after i emailed and asked like two times already no reply??? Why was i not offered extention or 6 months assistance which wesbank usually offers clients in arrears or term extention?? It just shows you wesbank has no intention to help clients just repossession!!! Why do they call me then?? Again another month has passed and no reply! All wesbank cares about is charging you for the tow truck that collected your car and days in storage! Its seems its not just the black clients complaing about unfair interest rates but the public should know how wesbank treat clients in arrears exct
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
