tR
tashir R

1 reviews | Active since Jun 2016

17 Jun 2016, 12:23

TOTALLY DISSAPIONTED AT PHAROA AND WESBANK

<p>THREE YEARS AGO MY WIFE BOUGHT A PEUGEOT FROM PHAROA AUTO AND WESBANK FINANCED THE VEHICLE FOR HER....ITS BEEN A NIGHTMARE THIS PAST TWO MONTHS AS WE FEEL CHEATED BY BOTH THE DEALERSHIP AND WESBANK..</p> <p>THE WARRANTY THEY SOLD TO MY WIFE DOES NOT COVER SEALS , AND AT THIS MOMENT, THE CAR IS LEAKING OIL FROM THE SIDE SHAFT SEALS AND REAR MAIN SEAL....PEUGEOT AGENTS WANTS AROUND R17000,00 TO REPLACE THE SEALS TOGETHER WITH THE LABOUR.</p> <p>ITS JUST EXTREMELY DISSAPOINTING TO KNOW THAT BOTH PHAROA AND WESBANK BOTH ENJOY THE PROCEEDS FOR THE SALE IN THEIR BANK ACCOUNT WHILST WE ARE STILL PAYING OFF OUR CAR ON A MONTHLY BASIS BUT CANNOT ENJOY THE CAR AT A 100%</p> <p>WE CONTACTED PHAROA AND SAYS THERES NOTHING THAT THEY CAN DO!!!</p> <p>GREAT WORK TO ALL YOU *******S, NEXT TIME TRY AND SELL A COMPREHENSIVE WARRANTY SO THAT THE CONSUMERS ARE NOT DISADVANTAGED, LEST NOT FORGET , BOTH PARTIES MADE A PROFIT ON THE SALE OF THE WARRANTY AND VEHICLE.....</p> <p>NOW THE CONSUMER IS DISADVANTAGED!!!!!!!!!!! BUT STILL HAS TO PAY FOR THE VEHICLE, AND ALSO , HOW DID IT PASS AN A A DEKRA ROADWORTHY TEST????</p> <p>MAKES ON THINK HEY!!!</p> <p>DISGUSTED</p>

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Replies (1)
WesBank
WesBank's reply22 Jun 2016, 08:57
Official

Good day,

Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.

We have confirmed that you are not the account holder and as such, we are prohibited from providing feedback to you in the absence of a valid power of attorney. Correspondence has however been forwarded under separate cover to the customer directly.

Kind regards

WesBank