total INCOMPETENCE OF WESBANK

I traded a vehicle financed through WESBANK in on another vehicle that was financed through MFC, A MONTH LATER after the deal has gone throughi get debited the monthly premium AGAIN fpr a car i dont own or have anymore FOR A MONTH ALREADY.....how inGODS name does this happen, is it pure incompetence of just **** SRVICE.....im so over the fact that THERE IS NO SERVICE DELIVERY at all from the ANC GOVERNMENT and now filtered down to the financial institutions, and the best part is that you cannot get ahold of ANYONE TO HELP TO RESOLVE THE MATTER, i spoke to a consultant ewho comfirmed that the car was oaid off and that the premium should never have been debited, but THATS IT,,,,,no one cares enogh to help a client out who is now in deep **** because of THE INCOMPETENCE OF WESBANK, i have now paid for a car that i dont own and paid for 3 other cars that i own, so i ask you, how do you handle this lack of interest from such a financial institution that is so bhig that they dont have to care about anyone anymore