TOTAL DISREGARD FOR CUSTOMER FAIRNESS

I was forced to use this finance house by the motor vehicle dealership or lose the R17 000 discount offered by the motor dealer. I settled the outstanding balance after 2 years of not missing one repayment. Wesbank charged me R16 000 penalty to settle. They refused to release the NATIS papers without the settlement of the outstanding penalty. They handed me over for the outstanding penalty severely harassing my entire family. After offering me a reduced black Friday settlement amount, I agreed to, and paid over in good faith. They continue to harass me for the balance. GREED, ********* BEHAVIOR AND TOTAL DISREGARD FOR CUSTOMER FAIRNESS