VZ
Vatiswa Z
1 reviews | Active since Jun 2015
26 Sept 2019, 07:04
Too much interest
My account is handed over and it never had a missed payment but when I look at my balance I see that it doesn't have a huge difference. So I requested a statement and I noticed it has interest that varies between R1500 - R1800 monthly and sent an email to the person handling my account but I have not received any feedback. All I need to know if this interest is legitimate?
Helpful (0)
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Replies (2)
WesBank's replyOfficial
26 Sept 2019, 11:29Dear Vatiswa Z,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Sept 2019, 11:29
Official
Dear Vatiswa Z,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
VZ
Vatiswa Z's updateReviewer Update
26 Sept 2019, 13:20Thank you for the response, I will be waiting.
VZ
Vatiswa Z's update26 Sept 2019, 13:20
Reviewer Update
Thank you for the response, I will be waiting.