1 reviews | Active since Jan 2014
TO BE FINED IN 7 DAYS BUT THEY CANT SEND EMAIL IN TIME
<p>I received a call from a call centre agent who told me to send confirmation for my insurance for my car financed by wesbank. i told him to send me an email detailingwhat the confirmation should state as i was walking. its been 24hours later and i still have not received this confirmation. Iwas informed i will be charged 300 if i do not send through this confirmation in 7 days but i was never informed of this when i obtained financing from wesbank and why wouldi be fined for a letter beyong my control and since i have not received tjis email when do my 7 days start.</p>
Good day,
We appreciate this being brought to our attention and apologise for the inconvenience you may have experienced with reference to your Insurance confirmation.
A WesBank representative has been in contact with you regarding your Insurance confirmation query and will remain in contact with you until the matter is resolved.
Yours in service,
WesBank
Good day,
We appreciate this being brought to our attention and apologise for the inconvenience you may have experienced with reference to your Insurance confirmation.
A WesBank representative has been in contact with you regarding your Insurance confirmation query and will remain in contact with you until the matter is resolved.
Yours in service,
WesBank