1 reviews | Active since Mar 2017
tireless run arounds
I have been given the run around by the entire Wesbank front line stuff since last month even today I haven't received any assistance. So quick to partner with Hollard and now Hollard doesn't have any process in place. I am just writing this review to show the incompetency of all the stuff at both Wesbank and Hollard. No one in the customer service knows what is happening with retrenchments, I suggest a full on training as people will be inquiring about this, inform the entire company of processes because now I am a frustrated customer because of your stuff having lack of knowledge.
I have called in more than 6 times, I have sent emails which I can paste on here all your staff are clueless it is so worrying because they are trying my peace.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
