AV
Andre V
1 reviews | Active since Feb 2016
02 Feb 2016, 17:11
Threats after rethrenchment
I was rethrenched end november and my debt counssilor did notify you thereof. Now all of a sudden i get threats to pay outstanding balance. I earned a partial salary this month , so did my wife, from end feb we earn full salary and can go on with the payments as per schedule.<br> <br> It would seem someone did not do their work after been notified of our retrenchment. <br> <br> Please contact me so that we can resolve this.
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WesBank's replyOfficial
04 Feb 2016, 11:02Hello VenAS,
Thank you for raising your concerns and affording us the opportunity to respond.
As advised your appointed Debt Counsellor did not forward the required documentation in order for our records to be amended. We have since contacted you to discuss and currently await feedback from yourself in this regard.
We trust you find the above in order, and that your faith in WesBank has been restored.
Yours in Service,
WesBank
Thank you for raising your concerns and affording us the opportunity to respond.
As advised your appointed Debt Counsellor did not forward the required documentation in order for our records to be amended. We have since contacted you to discuss and currently await feedback from yourself in this regard.
We trust you find the above in order, and that your faith in WesBank has been restored.
Yours in Service,
WesBank
WesBank's reply04 Feb 2016, 11:02
Official
Hello VenAS,
Thank you for raising your concerns and affording us the opportunity to respond.
As advised your appointed Debt Counsellor did not forward the required documentation in order for our records to be amended. We have since contacted you to discuss and currently await feedback from yourself in this regard.
We trust you find the above in order, and that your faith in WesBank has been restored.
Yours in Service,
WesBank
Thank you for raising your concerns and affording us the opportunity to respond.
As advised your appointed Debt Counsellor did not forward the required documentation in order for our records to be amended. We have since contacted you to discuss and currently await feedback from yourself in this regard.
We trust you find the above in order, and that your faith in WesBank has been restored.
Yours in Service,
WesBank