VE
Vee E
1 reviews | Active since May 2011
15 Sept 2015, 12:39
threatening without absolute due cause
contacted me only twice to get proof of insurance<br> on<br> a - 3 september at 10:10
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Replies (1)
WesBank's replyOfficial
06 Oct 2015, 15:27Hello pheonix,
Thank you for bringing this matter to our attention and let us use this opportunity to apologise for the inconvenience you experienced.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of this goal. We can confirm that proof of your insurance was indeed received and that we have duly cancelled the Outstanding Debt Protection Policy that was added whilst simultaneously refunding any premiums that were debit.
We hope that this matter was resolved to your satisfaction and that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and let us use this opportunity to apologise for the inconvenience you experienced.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of this goal. We can confirm that proof of your insurance was indeed received and that we have duly cancelled the Outstanding Debt Protection Policy that was added whilst simultaneously refunding any premiums that were debit.
We hope that this matter was resolved to your satisfaction and that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
Best regards,
WesBank's reply06 Oct 2015, 15:27
Official
Hello pheonix,
Thank you for bringing this matter to our attention and let us use this opportunity to apologise for the inconvenience you experienced.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of this goal. We can confirm that proof of your insurance was indeed received and that we have duly cancelled the Outstanding Debt Protection Policy that was added whilst simultaneously refunding any premiums that were debit.
We hope that this matter was resolved to your satisfaction and that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and let us use this opportunity to apologise for the inconvenience you experienced.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers. It is therefore extremely disappointing when we fall short of this goal. We can confirm that proof of your insurance was indeed received and that we have duly cancelled the Outstanding Debt Protection Policy that was added whilst simultaneously refunding any premiums that were debit.
We hope that this matter was resolved to your satisfaction and that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
Best regards,