TM
Timothy M

1 reviews | Active since Aug 2019

11 Jun 2020, 10:19

Threatening to repossessed the car

I bought a car in 2014 and it was a contract of 72months now I am left with 5 months to pay the car, I was retrenched in 2018 but managed to keep the account up to date till early this year in January when I phoned to request holiday pay and was told to pay 50%because of my installment been too high R 10500.00 per month and I did that at the end of January I paid R 5000, and on the first week of of Feb I received a call that I am behind I told them that I made an arrangement to pay 50% and information was found I forced to pay R15000 end of Feb and I have only 5 months to pay off the car and arrange to pay off the balloon now they threatened to repossessed the car

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Replies (1)
WesBank
WesBank's reply11 Jun 2020, 11:42
Official
Dear Timothy M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution