This place is a joke!

If there was a zero that would be more suitable. Wesbank loaded an ******* manual debit order on my account which means that I was debited twice in November, i then phoned for the refund, they then processed it - not aware that they had already reversed the debit, now treating me as a ********. Smoke to multiple *********** employees, lastly spoke to Skye van Niekerk a team leader who is no help and doesn't care about the way that client are spoken toe and not at all find their needs important. If our business had to treat the customer they way Skye and his team does we would probably be bankrupt.