GM
Grace M
1 reviews | Active since May 2021
08 Aug 2024, 06:16
This bank is ************ I just saw that an email from that they unilaterally added an amount of R156 per month which they call is DA outstanding policy
This bank is ************ I just saw that an email from that they unilaterally added an amount of R156 per month which they call is DA outstanding policy. I’m shock because not only my account has been up to date since 2019 but it’s even ahead as I have already paid a portion of balloon payment which is due only in 2025. I find this practice from this bank very ********* and I will never take my business to them in future.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
08 Aug 2024, 07:46Dear Grace M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Aug 2024, 07:46
Official
Dear Grace M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution