GM
Grace M

1 reviews | Active since May 2021

13 Aug 2024, 16:49

This bank doesn’t cease to amaze me, they have unilaterally taken an Oustabding Debt Policy without my consent

This bank doesn’t cease to amaze me, they have unilaterally taken an Oustabding Debt Policy without my consent. I find this totally unacceptable and in violation of my right to choose my service providers. Wesbank are in collusion with Hollard to milk vulnerable customers.

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Replies (1)
WesBank
WesBank's reply14 Aug 2024, 07:09
Official
Dear Grace M,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution