THIEVING ******!!!!!

Thieving ******!!!!!!

Since the 16th of October I have been in CO tact with this sham of a company regarding an overcharge on my account, I spoke to numerous people in the interim and I never got anywhere until Robert Percy from Social Care assisted me with putting me in contact with the correct person.

I received an email stating that the funds would be put into my Capitec account as per their email. I Co firmed these details with Percy Robert before I got in Contact with Maria Motloaetsi, then when Percy sent me the proof of payment it was sent to an account that hadn't been active for over 3 years give or take and it wasn't a capitec account either... They then said that they were doing an investigation and will reverse the funds and put it into my Capitec account as agreed upon over two weeks ago... I have emailed Maria and asked her to keep in contact with me and advise as to what is going on as that money was desperately needed elsewhere, needless to say it's been almost 2 weeks now that I've been battling to get my money out of Wesbank and even when I send an email and Cc her supervisor in it she doesn't get back to me. ALL OF THIS ABSOLUTELY UNNECESSARY BULL HAS NOW CAUSED MY GIRLFRIEND TO LOOSE HER JOB AS SHE ISN'T ABLE TO GET TO WORK DUE TO THE FACT THAT THE FUNDS WHERE TO BE USED TO FIX A CAR FOR TRANSPORTATION FOR HER... I AM TAKING THIS TO THE OMBUDSMAN AND YOU WILL PAY FOR THE LOSS OF INCOME!