LQ
Lisebo Q
1 reviews | Active since Sept 2022
08 Sept 2022, 19:26
*******
Wesbank are over promising their customers to make them pay more money, I have called several times and sent the email with no response from them , their customer service is poor. 2017 I bought a car with a promise of getting the Ballon payment back, even though I didn't want it they told me I will get it bank once I finish paying my VAF. I finished my payment within 3years.
When I requested for remaining balance they told me I will get my Ballon payment back within 7 days same as the registration docs for the car , I am still waiting for my registration docs an my money . No one is giving me a clarity response regarding all of that.
WesBank please call me and answer my emails
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Replies (1)WesBank's replyOfficial
09 Sept 2022, 07:58Dear Lisebo Qinisa,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Sept 2022, 07:58
Official
Dear Lisebo Qinisa,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
